Job Opening Creation Guide

Purpose

Create a new Job Opening to manage recruitment activities for a specific client demand. A Job Opening defines the position requirements, hiring team, candidate pipeline, and all information required to start sourcing and interviewing candidates.

Before You Start

Before creating a Job Opening, make sure:

• An Opportunity has already been created and approved.
• You have all hiring requirements from the client.
• The hiring manager or requester has provided the job description.
• Required fields marked with * are available.
• You have permission to create Job Openings.

Steps

1. Go to Job Openings > Active.
2. Click Create New Job Opening.
3. Complete the Job Opening Detailssection:
   • Opportunity
   • Company
   • Job Title
   • Role
   • Requester
   • Practice
   • Job Seniority
   • Request Type
   • Service Type
   • Billing Type
   • Number of Openings
   • Regional Business Unit
   • Main Region of Hiring
   • Currency
   • Hiring-related fields required by your organization
4. Complete the Job Opening Profilesection:
   • Job Description
   • Must Have Skills
   • Nice to Have Skills
   • Languages
   • Additional Comments
   • Supporting Documents (optional)
5. Assign the Hiring Team:
   • Sourcer
   • Recruiter
6. If the position should be publicly advertised:
   • Enable Publish Job Opening
   • Complete:
     • Public Role
     • Role Name on Website
     • Job Post Location
     • Opportunity Description
     • Responsibilities
     • Additional public-facing information
7. Review all information carefully.
8. Click Submit.

Important Rules

• Fields marked with * are mandatory.
• The Job Description should contain enough information for recruiters and candidates to understand the position.
• Must Have Skills are used throughout the recruitment process and should reflect the essential requirements.
• The assigned Recruiter and Sourcer become responsible for managing the hiring process.
• Confidential Job Openings are only visible to selected users.
• Publishing a Job Opening makes it available through configured external recruiting channels.
• Changes to certain fields may require additional approvals depending on company configuration.

Common Issues

Issue: Submit button is disabled

Likely cause: One or more required fields have not been completed.

How to solve: Review all fields marked with * and complete any missing information.

Issue: Opportunity does not appear in the Opportunity list

Likely cause: The Opportunity may not exist, may not be approved, or may not be available based on your permissions.

How to solve: Verify the Opportunity status and contact your manager if access is required.

Issue: Recruiter or Sourcer cannot access the Job Opening

Likely cause: The user was not assigned in the Hiring Team section or does not have sufficient permissions.

How to solve: Update the Hiring Team assignments or contact an administrator.

Issue: Published Job Opening is not visible externally

Likely cause: The Publish Job Opening option was not enabled or required public information is missing.

How to solve: Open the Job Opening, verify the External Information section, and confirm publishing settings are completed.

Issue: Confidential Job Opening is not visible to another user

Likely cause: The Job Opening was created as confidential and the user was not included in the visibility list.

How to solve: Update the list of authorized users or remove the confidential restriction if appropriate.

Issue: Candidates are not being matched correctly to the Job Opening

Likely cause: Required skills, languages, seniority, or job details were entered incorrectly or incompletely.

How to solve: Review the Job Description, Must Have Skills, Languages, and Seniority fields to ensure they accurately reflect the position requirements.